Careers

Position:Presales Executive/Telecalling at Thane Location

Job Profile :

• Attend telephonic inquiries pertaining to the projects.
• Share details about the projects for online enquiry and convert them to Site Visit.
• Following up with the clientsuntil the leads get closed.
• Responsible to identifying opportunities and providing information telephonically to prospects.
• Communicates Effectively, Oral As Well As Written and ability to recognize tone and mood of customer through written and voice communication.
• Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
• Ablilty to lead the conversation with customers and proactively suggest resolutions to queries.
• Willing to work in target oriented performance driven environment and learn & grow with the Team/Organization.
• Making outbound calls in accordance with the leads provided.

DESIRED PROFILE:

• 1 + Yr Experience in similar profile
• Experience of tele calling on luxury projects will be added advantage.
• Education- Any Graduate - Any Specialization
• Education- Any Graduate - Any Specialization

Number of Vacancies : 5

Position: Sales Executive

Job Profile :

• Handling the Residential & Commercial project
• Introducing Property Management service to the investors.
• Setting up franchisee of the company
• Attending meetings and Business Conferences with prospective clients.
• Maintaining the Quality of services for company's Goodwill and getting more bookings with the help of effective Market Research.
• Handling Broker's & clients queries.
• Active Participation in Product Launching and Expansion of Business.
• Conducting and taking active participating in Exhibitions and Promotions of our Product.
• Proper coordination with team members and various departments.
• Controlling of back office staff to update records and financial transactions.
• Conducting final meeting to change prospect into buyer.
• Create an effective and efficient pre and post sales process.
• Creating “TQC (Trust, Quality & Commitment)” Image of the company.
• SOP manual finalization.
• Good Knowledge of Channel Partner.
• Achieving Sales Targets in terms of Sales Growth as compared to previous year & Increase in customer base.

Requirement:The candidate should have at least 2-3 year of experience in Real Estate.

Education: Any Graduate

Position: CRM Executive

Job Profile :

• Will be the customer interface as the first point of contact
• Conduct the welcome call for every new customer
• Effectively handle customer feedback and complaints
• Ensure Demand calls
• Follow up reminder Calls/Emails
• Highlight defaulters and other risks well on time
• Final Collection closure
• Supporting the Customer Care head with insight on customer expectations and issues vis--vis product and customer service delivery
• Adherence as per the SOPs
• Inputs and support in preparing monthly reports & MIS
• Keeping a check on the outstanding status of collection from customers
• Bank approvals for the project with regards to housing loan
• Checking various client related documents before execution
• Providing housing finance assistance as per customer requirements
• Execution of agreement for sale/sale deed or equivalent
• Coordinate with accounts for reconciliation and to avoid accounts related issues in Customer Care systems
• Effectively manage customer expectations for visits and handover
• Attending customer related meetings if required.
• Having an on the ground information about projects through regular site visits.
• Facilitate smooth transition for customer post-handover
• Facilitate complete customer documentation and formalities for condominium formation
• Understand customer’s customization requests and follow up with the engineering team to ensure its completion
• Maintain regular communication with the customers with regards to progress of construction work, customization of flats, and possession of flats in coordination with the Sales Department.
• Handling customer escalation and ensuring satisfactory closures at the first level.

DESIRED PROFILE:

• Excellent Communication skills ( Verbal , Written and Listening)
• Confidence and ability to interact customers internally and externally.
• Proficiency in Customer Care systems, MS Office (Word, Excel, Power Point)
• Basic knowledge of legal aspects in Real Estate
• Basic understanding of construction concepts

Location: Corporate Office – Ghatkopar (E)

Experience:The candidate should have at least 1-3 years of experience in Real Estate Customer Service experience preferably handling in the Customer Care operations

Education: Any Graduate

Position: Digital Marketing Executive

Job Profile :

• Manage Google / Facebook Campaigns and launch / optimize digital paid media (SEM, display, paid social, etc.)
• Plan and monitor the ongoing company presence on social media. (LinkedIn, Twitter, Facebook, Instagram etc.)
• Carry out On and Off page SEO / SEM activities to enhance the search engine rankings of all websites domains.
• Launch optimized online adverts through SMM mediums like LinkedIn, Facebook, Instagram, Twitter, Colombia, Taboola & other native platforms. to increase company and brand awareness.
• Keyword research, Understnding of Webmaster tool, Google Tag Manager, Google analytics, Google Mybusiness, Facebook Pixel etc.
• Basic knowledge for marketing creative designing
• Provide creative inputs for content marketing; manage end - to - end company websites and their maintainance.
• Experience of Wordpress, HTML, CSS, JS.
• Understanding of various API
• Coordination with the various agency regarding creatives, website banners & etc.

Required Experience, Skills and Qualifications :

• Working knowledge of digital and online marketing concepts, web development, design concepts with best practices.
• Familiarity with Google Ads, Facebook ads, Native Ads and SEO/SEM techniques
• Familiarity with promotion on Social Media platforms

Location: Corporate Office – Ghatkopar (E)

Experience: 3 years and above

Education: Graduate / MBA - Marketing